For most IT departments and personnel, managing and repairing printers is a drag. Simply put, there are more important things for your IT department to pay attention to, especially in times of rapid growth. They need to be able to focus on strategic initiatives that push your company forward, not performing routine maintenance or worrying about upgrading equipment.
The problem with this reality is that a mismanaged printer fleet can cost your business money, and a significant amount of it. Even the most careful budget hawks are often unaware of the exorbitant costs associated with maintaining printing from end-to-end. Because printing encompasses so many aspects, from the physical pages printed to the staff hours used on malfunctioning equipment, it's hard to put a dollar figure to the overall expense printing represents in your business.
Some attempts have been made at quantifying this cost, however, and the research has found that implementing managed print services can save your company up to 30% in printing-related costs. This is because you'll have a team of experts solely devoted to optimizing your total print environment, end-to-end.
Instead of asking your overtasked IT department to add another strategic task to their already full schedules, you can outsource and experience the benefits of expert care. IT personnel generally only have time in investing in printer functionality; in other words, they can only ensure that a printer is working. But optimizing your company's printing goes so far beyond simply functioning. Consider the advantages afforded by managed print services.
Managed print services can help you move beyond the frustration of broken printers and overworked IT departments. Focus on your company's success instead of your printers.
When you take the time to consider ways to improve customer service, managed IT services may not be the first item on the list. It probably should be.
As your business experiences growth, your IT infrastructure needs to keep up with the growing demands you put upon it. You need to concentrate on building and maintaining a customer base, and so does your team. Trying to juggle business priorities while maintaining your IT resources can lead to frustration and poor customer service. When your sales or customer service representatives are asked to deal with IT problems, their attitude suffers, and their time with clients is inhibited.
When your network is suffering, it will show in customer service. Studies prove that customer satisfaction decreases dramatically with every minute of wait time.
Today's consumers are accustomed to instant results and fast service. Making them wait because your network is down, and you can't get your hands on information is almost a guarantee they'll be looking elsewhere for services.
Managing your own technology may seem like a good way to save money, but IT meltdowns are expensive—very, very expensive.
Small companies experiencing major data loss fail at an astonishing rate of 70% within one year of the incident.
Those that can't get back to full force within ten days are unlikely to get back to business at all. They simply close their doors.
Without your customers, there's no point in coming in tomorrow, so it makes sense to have a strategy in place for putting their satisfaction first. With managed IT services, your network and infrastructure will be fully optimized and available when you need it. Your clients will know when you're giving them your full attention. They'll appreciate the effort and come back again. Even better, they'll pass the word on to their business associates. Say hello to growth!
To find out even more ways managed IT services can benefit your company, contact Premier Office Systems today!
More and more, corporations are facing pressure from the public to demonstrate their commitment to sustainability by demonstrating a commitment to practices that help reduce their carbon footprints. One of the easiest ways for companies to accomplish this is by reducing their paper consumption. Here are a few benefits and positive effects from using managed print services.
Having an outside partner who helps to manage your printing and keep consumption regulated means that you will be able to take advantage of the following benefits.
A reduction in support personnel.
A single bill to pay that covers maintenance, supplies, etc.
Full accounting of page consumption and tracking by department.
Less equipment expenditures.
Reductions in printed pages.
While it is obvious that the reduction in printed pages will help your company to move toward sustainability, that is not the only way that managed printing can help your local business. Since your equipment will be monitored and maintained by your provider, costly downtimes will be minimized. Similarly, you will save on the cost of the equipment itself, which means that your company will no longer need to worry about waste in the form of obsolete or broken electronics, both of which are ecological concerns. With less electronic waste and paper waste, your office's sustainable future becomes that much more attainable.
The promised paperless revolution the computer age was supposed to usher in never really happened. Easy access to printers has made it second nature for office workers to select print without thinking twice. As a result, we're consuming more paper than ever, at an astonishing 20% per year rate of growth. Clearly, it's time for a change. A document management system from Premier Office Systems can help your company become a part of the solution to greener office practices.
Save paper. Document scanning can help your organization take steps toward a paperless environment by digitizing documents, from invoices and receipts to proposals and reports. Digitized files are searchable, with streamlined file sharing and instant access to information.
Save energy. As more and more of your office procedures become digitized, you'll cut down on the energy usage caused by printers going at full speed all day long.
Save even more energy. For many companies, 45% of documents stored in filing cabinets are duplicates, and 80% of files stored are never accessed again. As your organization commits to a green, paperless environment with document management, the need for rooms full of bulky filing cabinets will cease to exist, along with the energy costs required to keep those filing cabinets comfy all year long.
As your company begins its green journey with document management, bypassing the printer in favor of electronic transactions and communications, your business partners and customers will respond in kind.
You'll need a new use for some of those defunct filing cabinets when you commit to a paperless office. One forward-thinking company had a little fun and turned theirs into recycling bins for employees to stash water bottles, cans, paper waste, and ink and toner cartridges. Going green can be fun—and contagious!
To find out how your company can tread a little more lightly on the planet with a document management system, contact Premier Office Systems today!
In recent years, it has become increasingly important to take steps toward making office environments more "green". With new information and technology on how to recycle and reduce, it's easier than ever to make a difference. Additionally, green initiatives have become increasingly important to consumers who want to see that the companies they work with and buy from are being considerate global citizens.
However, when you're busy running a company, it can seem like a drain on time to set up the infrastructure to start a recycling program. The good news is, there are many managed services companies that can take on that task and eliminate the pressure from your workload. These companies can help contribute to environmental consciousness in multiple ways.
There are many ways that companies can cut down on paper usage including investing in equipment that prints on both sides, setting up a document scanning and document management system, and working with a managed IT company to establish a print services plan. In addition to these, recycling discarded paper is another way to help the environment and decrease waste coming out of your office.
Some companies don't know this, but recycling efforts can extend beyond paper consumption. Recycling old office equipment and office materials can make a big difference! A lot of electronic equipment have substantial amounts of glass and metal which are both valuable resources that can be recycled.
Investing in new office equipment can be exciting and can also drastically cut down on power usage. Most new office electronics come equipped with power saving modes and are much more energy efficient. Upgrading to these modern-day machines can make a big difference in power consumption, saving your company money and reducing the output into the environment.
We have plenty of ideas on how to incorporate green technologies into your office, keep in touch to learn more.
A local University of Health Sciences was looking for ways to be more efficient, allowing their school to expand and their offerings to students to improve. They were growing quickly, but so was the overhead.
Because there was no clear policy regarding the procurement and management of printers, the printer fleet had grown over the years into a gigantic and costly mess. Multiples of a given make and model were deployed unevenly, leaving holes in coverage and a heavier burden on support. The total expense of supplies went unnoticed and uncontrolled because users were buying supplies from multiple suppliers for multiple machine types, and expenses were charged under the general office budget. When printers could not be fixed by the IT staff, they were discarded, and a new printer was purchased.
Premier Office Systems was asked to offer recommendations that could improve efficiencies and at least get a handle on expenses. It was determined that the school had more than enough printers to handle the job, but only if they were deployed more evenly. Change was imperative. The total cost to manage and supply the fleet was uncovered and confirmed by the administrator, and Xerox Managed Print Services were deployed. They began monitoring, supplying and servicing the fleet, which today is proactively managed by a dedicated fleet manager.
By implementing Managed Print Services, Premier Office Systems was able to completely turn around the printer fleet at Roseman University. The following are just a few ways the university benefited:
When Roseman University chose to ask Premier for advice, they saw improvement across the board, from costs and efficiency to better IT support. If your business is still in the chaos stage, it may be time to ask for advice, too!
The paper-cluttered desk is a workplace norm. Even a meticulous records-keeping office runs into significant roadblocks when filing cabinets are full and documents are missing. Document management provides a way out of the stacks of paper. A document management system helps an organization stay relevant, secure, and regulation compliant.
Here are just a few of the ways document management helps an organization:
Easy search functions at your fingertips - You’ve probably experienced something like a frantic search for a piece of paper in a file marked only with a sticky note. With document management, searches like this are a thing of the past. Information is easy to access and share both internally and externally, and lost files are a thing of the past.
Fast access to relevant information - The average consumer is used to living in the information age—but is your information easily accessible to them? A document management system allows you to quickly find and share accurate information with your customers, allowing you to respond efficiently and professionally.
Enhanced regulatory compliance - Your records will be easy to access when needed to demonstrate regulatory compliance. A document management system ensures that you have a valid digital trail of record-keeping, showing when documents are created, accessed, changed, or viewed.
Improved security - Sensitive documents shouldn’t be moving unattended from desk to desk. With document management, information is secured through controlling who can access folders or documents. In addition, your documents will be protected against the weaknesses of paper, including fire, flood, theft, vandalism, or simply getting lost in a pile.
Cash flow advantages - Decision-making should be driven by accurate data, and that data should be available to you at all times. A document management system makes it easier for you to track cash flow documents, allowing you to make effective decisions.
Document management helps you access, share, and secure your organization’s information.
Mobile Printing technology from Premiere Office Systems uses wireless networking or Bluetooth to print documents on demand, from anywhere to nearly any printer. Mobile printing is simple and secure from any smartphone, tablet, or laptop.
The increase in mobile technology is allowing for more of us to work remotely while still connecting to our place of work at any time. An estimated 1.2 billion people (35% of the workforce) work away from their offices and desks. Many of those workers now rely on smartphones and tablets to produce and share documents, which is where mobile printing becomes important.
Mobile printing allows users to send data wirelessly to a printer from a smartphone or tablet via Bluetooth or wireless networking. Once paired, the two technologies are isolated and can communicate only with each other during the transaction, eliminating concerns about security breeches.
The actual print process is very simple:
Increased visibility. When remote workers use smartphones or tablets for printing, businesses gain increased control and visibility of that worker's print expenditures.
Convenience. Mobile printing allows remote workers to print documents on demand without assistance from IT staff.
Reduced cable clutter. Wireless technology replaces cables and the concerns that are associated with them, like lack of mobility, cable and pin connector damage, tripping, and electrical hazards.
To find out more ways mobile printing can increase productivity for your business, contact Premier Office Systems today!
When your business is getting ready for a promotion, an event, or needs to print posters, you look to color printing. Have you ever designed a beautiful brochure on your computer, only to print it and see lines, discoloration and blur? This is a common problem for business with old, low-quality printers.
Xerox is built around quality. Quality manufacturing, trusted technology, and efficient design. When it comes to color printing, Xerox offers a variety of award-winning products. Everything from wide format printing to color laser multifunction printers are offered through Xerox, each made with the highest quality. The ColorCube 8570 has been called the "Best Home/Office Printer out there," by customers, providing beautiful color, quick printing and a long lasting system. Some of this products highlighted features are:
With all of these features and reviews in mind, you have to ask yourself, is the quality worth the purchase? Well, here are some things to consider. Quality printing of media gives your business a reputation of quality. Maybe you've been printing brochures, newsletters and posters for years, but have never worried about the quality. The time for improvement is now. Whether or not you specialize in print related products, your customers will associate the professionalism of your business based on the quality of the media and communication you produce.
If you are struggling to print in quality you aren't embarrassed to display, or simply need to upgrade your old printer, take a look at our products, and contact Premier Office Systems when you're ready!
When looking to create an office space conducive to producing results, management should look at the benefits of consolidating to one helpful piece of office equipment. Rather than dealing with a roomful of oversized copiers, scanners, and fax machines, imagine how multifunction printers can be used in helping you reach your productivity goals.
Perhaps your office never had a fax machine before, so you didn't realize what a benefit it might be for increasing productivity. With multifunctional printers, built in features like fax can give you a new way to contact clients and send information that may not have been available to you in the past.
Do you feel like you spend a lot of your time getting up and down to accomplish common work tasks? Rather than hopping from one machine to the next, consider the benefits of using one piece of office equipment that offers multiple functions. Multifunctional printers come with printing capabilities for both color and black ink printing. Built in features often include scanning, copying, and faxing capabilities as well. With less equipment in the office you may be able to:
Create open space
Reduce cord and cable clutter
Make space for new employees
Whatever your plans for creating a productive office space, a printer that offers many different operations can help you to significantly reduce office equipment clutter and increase your odds of success.